Welding & Industrial Supplies

Frequently Ask Questions

Got questions? We've got answers! Our FAQ page is designed to provide you with quick and clear information on the most common inquiries we receive.

From product details to order processing, shipping policies to payment options, we've compiled a list of questions to help you navigate your experience with E&L Welding Supplies with ease. If you don't find what you're looking for, our customer service team is just a message away to assist you.

We offer a wide range of welding supplies, including machines, safety gear, accessories, and materials for various welding processes such as MIG, TIG, and Stick welding.

Our website features detailed product descriptions and specifications. If you need further assistance, our expert team is available to provide personalized recommendations based on your project requirements.

We accept all major credit cards, cash, checks, and offer a line of credit for approved customers.

Yes, we offer a line of credit to qualifying customers. Please contact us for more information on how to apply.

Absolutely. Our website uses SSL encryption to ensure your personal and payment information is kept secure.

We offer free shipping on orders over $1,400 to the 48 contiguous states. For orders under this amount, standard shipping rates apply.

Currently, we only ship within the United States. We are looking to expand our services to include international shipping in the future.

We accept returns within 30 days of purchase, provided the items are in their original condition and packaging. Some restrictions may apply, so please review our full return policy on our website.

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your shipment's progress on our website.

Please contact us immediately if your order arrives damaged. We will work with you to resolve the issue as quickly as possible.

If you need to change or cancel your order, please contact us as soon as possible. We'll do our best to accommodate your request.

You can reach our customer service team via email, phone, or by visiting our store in Orlando, Florida. Our contact information is available on our Contact Page.